Terms and Conditions
Welcome to EXTRA. These Terms and Conditions govern your use of our website extra-clothing.com and the purchase of products from our online store. By accessing or using our site, you agree to these Terms. Please read them carefully.
1. Company Information
- Company Name: EXTRA CLOTHING IBERIA SL
- CIF: B19823889
- Email: info@extra-clothing.com
- Address: Carrer de Mallorca 103, 08029 Barcelona, Spain
2. Eligibility
To make purchases on our website, you must:
- Be at least 18 years old.
- Provide accurate and complete personal and payment information.
4. Pricing and Payment
- All prices are listed in EUR and include applicable taxes unless otherwise stated.
- Payment methods are displayed at checkout and processed securely through third-party providers.
- EXTRA is not responsible for delays or issues caused by payment providers.
3. Orders and Availability
- All orders are subject to acceptance and product availability.
- We reserve the right to refuse or cancel an order if payment is not authorized or if fraudulent activity is detected.
- Product colors and images are displayed as accurately as possible but may vary slightly depending on your device.
5. Shipping and Delivery
- Shipping costs and estimated delivery times are displayed at checkout.
- EXTRA is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
6. Returns and Refunds
- You have the right to return products within 14 days of receipt (in line with EU consumer law), provided they are unworn, unwashed, and in original condition with tags.
- To start a return, contact us at: info@extra-clothing.com
- Refunds will be issued to the original payment method once the returned items are received and inspected.
- Shipping costs for returns may be the responsibility of the customer unless otherwise specified.
7. Use of Website
- You agree not to misuse the website or interfere with its proper functioning.
- Content on this site, including images, text, and logos, is the intellectual property of EXTRA and may not be reproduced without permission.
8. Privacy
- Your use of this website is also governed by our Privacy Policy, which explains how we collect and process your personal data.
9. Limitation of Liability
- EXTRA shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our maximum liability for any claim shall not exceed the total amount paid for the product in question.
10. Governing Law
These Terms and Conditions are governed by the laws of Spain. Disputes shall be resolved in the courts of Barcelona.
11. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will always be available on our website, with the “Last updated” date shown at the top.
12. Buyer Security and Protection
EXTRA CLOTHING IBERIA SL guarantees the security and confidentiality of its customers’ personal and payment data.
Payment transactions are carried out through secure platforms (RedSys / PayPal) using SSL encryption protocols that ensure the integrity of the information during transmission.
The buyer’s banking details are not stored on our servers at any time but are managed directly through the corresponding payment provider.
In case of any incident or unauthorized charge, the customer must immediately contact their bank and our customer service department to initiate resolution.
EXTRA CLOTHING IBERIA SL complies with current legislation on consumer protection and e-commerce (Law 34/2002 and the General Law for the Defense of Consumers and Users).
13. Contact Us
For questions about these Terms and Conditions, please contact us at:
- EXTRA CLOTHING IBERIA SL
- Email: info@extra-clothing.com
- Address: Carrer de Mallorca 103, 08029 Barcelona, Spain
